|OrderlyStats is delivered in two ways, as a Managed Service (that runs on our own servers), or as a Server Edition (that you download and install on your own hardware).
|OrderlyStats Server Edition
OrderlyStats SE can be used completely free of charge for call centres with two or fewer agents.
Evaluating OrderlyStats SE
Purchasing OrderlyStats SE
To continue using OrderlyStats SE after your Evaluation Licence has expired, you will need to buy a licence. We have two licensing models for OrderlyStats SE.
Not sure which licensing model is right for you?
How many Agents do I have?
You should buy a licence as big as the number of different agents working in your call centre. The following table shows the price for the various different licence sizes:
All pricing is in Pounds Sterling (GBP), and is exclusive of VAT, which will be charged if you are a UK customer. If you are paying by PayPal from outside the UK, then any currency conversion will be handled for you automatically. There is a small transaction surcharge when paying by PayPal - but this does usually work out much cheaper than paying an international bank transfer fee. We can also accept payments to our UK bank account by bank transfer. If you are ready to buy, please contact us to arrange your payment. We'll need to know the size of licence you need, and also the master account email address to issue the licence to.
How long will my licence last?
What if I'm running more than one Asterisk?The pricing table above is for one installation of OrderlyStats SE connecting to one installation of Asterisk. For multi-server, or multi-tenanted installations of OrderlyStats, please ask us for pricing.
What happens when my call centre grows and I need a larger licence?
Example: Let's say you bought an Up-to-10 Agent licence a year ago, and you now need an Up-to-20 Agent licence. The amount you will need to pay is:
(Price of New Licence - Price of old Licence) * (5 - 1 year) / (5 years) = (1100 - 600) * (4 / 5) = £400
What about support?
Reselling OrderlyStats SE
We also have Reseller and Agent plans available, so if you supply Asterisk-based solutions or services, please ask us for further details.
|OrderlyStats Managed Service
If you don't want to download OrderlyStats and run it on your own hardware, we can run it for you on ours, with our easy-to-use Managed Service.
Evaluating OrderlyStats Pro
Getting OrderlyStats Pro Credit
OrderlyStats Pro is priced per minute of call time logged.
What happens when I make a payment?
What about transaction fees?
What is the minimum charge?
How do I know how much credit I have left?
If you run out of credit, your account will automatically downgrade to OrderlyStats Basic until a positive credit balance is restored.